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Recruitment is a challenging job in knowledge
based industry, whether it is IT or ITeS/BPO or
Service Industry.
As an organization, one of the biggest investments
we will ever make is in recruitment.
Fortunately, as HR professionals, we can all
prove that the business is getting outstanding
returns on this investment. We can point at the
money spent, and put intelligent estimates on
the financial and human benefits accrued.
We can show that our recruitment processes
deliver outstanding performance, control costs,
increase sales, maintain efficiency and develop
the organization. We do not employ poor
performers. The confidence of the business in
what we do is exceptional, and we are perceived
as being directly pivotal to the performance of
the whole organization. Our credibility is
beyond doubt.
Our recruitment process generally involves the
following steps.
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Identify vacancy
▪
Prepare job description and person
specification
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Advertise
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Managing the response
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Short-listing
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Visits
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References
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Arrange interviews
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Conduct the interview
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Decision making
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Convey the decision
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Appointment action
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