Customer story: Qantas Airways
At a company where two-thirds of the workforce doesn’t set foot in a building, the ability to empower employees to do their best work anywhere, anyplace and anytime is vital to delivering great customer service.
Acknowledgment of this reality is what drove global airline Qantas to embark on a digital transformation journey to arm employees across the company with data to deliver great customer service.
Watch this video for inspiration. It shows how Microsoft 365 enabled Qantas to create a secure sharing culture where employees can collaborate and speak to each other in real-time.
While your business might not be as distributed Qantas, giving employees the flexibility to do their best work across distances is important to the success of your modern workplace. A Microsoft 365 provider, Kraftware can help drive digital transformation at your organization. Contact us today.