Customer Story: Chesterfield County
Before its recent digital transformation, the Chesterfield County Department of Social Services was using paper records, spreadsheets, manual processes, and a mainframe application to run its programs and services. And like many businesses with outdated processes, they suffered from quality control issues and high turnover.
But the department has since transitioned to paperless, cloud-based processes. Using Microsoft Dynamics 365 as a centralized location to digitally store and organize records, data and documents are easily accessible and secure, and employees are working more efficiently.
Wherever you are in your digital transformation journey, Kraftware can help you modernize your business and processes also. Contact us today to find out how.