Customer story: Moneris and Dynamics 365
Although it can be tough to provide customers with a unique experience every time, it helps to have technology on your side. With Dynamics 365, Moneris, a debit and credit card processing company, keeps track of their customers in detail and delivers outstanding service. With increased first call resolution rates and less time per interaction, Moneris is seeing real results that lead to lower costs and happier customers. The tools they use can be incorporated by any business, but it’s not always a simple process. That’s why you need support from an industry expert.
At Kraftware, we have worked on dozens of transitions. We know how to help businesses just like yours adopt the tech needed to improve customer interactions and experience. Contact us today to find out more.